Kevin leads the Global Customer Success teams at Malwarebytes a Silicon Valley tech firm. Joining in 2016, he ensures that all technology support decisions meet with company strategy and vision. Kevin successfully led his own tech start-up to a successful exit in 2014. He also has played a key role within organizations in both start-up, high-growth enterprises, and traditional corporate environments. Whether as a senior leadership role creating best-in-class service cultures or an operations expert building the most efficient customer service organization in an industry, he creates value for companies and consumers. Kevin’s business networks extend to San Francisco, Denver, Salt Lake, Tampa Bay, Ireland, Estonia, and India.